Returns

CLAIM

Any defects or defects in products / goods supplied by GUBI.com must be invoked within 24 months after you have discovered the error. It is the customer’s duty to specify and, upon request, show how the error or defect is expressed. If the customer discovers an error, please contact GUBI.com. The customer can, as a rule, only complain about errors that appear within 2 years after the goods have been delivered to the customer. For products with limited durability, the customer’s complaint facility is limited by the shelf life that GUBI.com has presented to the customer or as shown in the product’s packaging. The customer can choose as a consumer whether the item is to be repaired or replaced. The exception to this rule is if exchange is impossible or will result in excessive costs for GUBI.com.

CANCELLATION OF ORDER

GUBI.com gives you 14 days of cancellation, valid from the day you receive the item. If you regret your purchase, GUBI.com must be notified accordingly within 14 days after the day you received the item. You are required to return the item in the same condition and quantity as it is received, which is also applicable to the packaging and information label on the item. The customer is responsible for the costs associated with returning the item.

DISCLOSURE

Agreements (purchase orders) can be concluded in Danish or English and are kept by the company for 5 years, in accordance with the Accounting Act.

DISCOUNT CODES

We do not issue discount codes.

GIFT CERTIFICATES

We do not issue gift certificates

PRICE AND PAYMENT

At GUBI.com there is a possibility to pay with VISA and international credit cards. All prices at GUBI.com - on the website http://www.GUBI.com are incl. VAT.

ODR

From February 15, it is possible to use the common ODR platform to handle complaints regarding the shop. The link to the ODR platform is: http://ec.europa.eu/consumers/odr/.